ABC PERSONAL LOANS RESCHEDULING SERVICES is one of leading debt repossession, collection & recovery agency in UAE, ABC is proud on their working team because ABC having the very vast experience and well trade oriented staff team with sole motive to provide quality services in all related fields. Read more...
ABC PERSONAL LOANS RESCHEDULING SERVICES is one of leading debt repossession, collection & recovery agency in UAE, ABC is proud on their working team because ABC having the very vast experience and well trade oriented staff team with sole motive to provide quality services in all related fields.
We have tremendously and have developed integrated network of searching, repossessing, collecting, recovering & surveying of assets & others in UAE with addition to our intercity self-relations with the local & Govt. authorities.
Affirming our company’s commitment of putting the clients first. We believe in maintaining a close relation with clients & authorities as they contributes to being giving minutes feedback on current situation effecting this industry and responsiveness at our end, toward this goal. We have invested in sophisticated communication and information network systems. This is allowed us to create solutions through information sharing.
Together with our company network we are able to Repossess, Collect, Recover and Survey client assets & others all over the UAE & also we are fully equipped to sell repossessed goods through bidding for recovering balance / principle bad debt of our clients.
About Us
We recover Business to business deals locally and domestically and cover the following types of industries under our debt recovery services
- All type of Repossession (Vehicles & Assets)
- Normal Account Collection
- Stuck/Default Accounts Collection.
- Disputed Amounts Collection.
- Cheque Bounce/Unpaid Invoices Collection
- to file Criminal Case
- to file Civil Case
- Unpaid Salaries
- Mortgage Payment Collections
- Real Estate/Installment Collection
- Real Estate Dispute settlement
- Trade Debts
- Credit Card Debt
- Banks Collection
We Settle all types of Financial Settlements between creditor and debtor.
Legal Special Handling
ABC Legal Special Handling team can handle difficult and stubborn debtors by deploying legal actions that help in a timely settlement of dues. This team is well versed in all laws pertaining to commercial cases and debt repossession, collection & recovery, both in the UAE and in the home cities of debtors.
When a case is being resolved, final settlement is achieved through our network of lawyers who assist us in executing court judgments in most cities of country.
For local services, the Legal Special Handling team files police case in UAE, and follow up their progress to provide quick and efficient solutions. They are supported by Field Agents who conduct field visit and personally negotiate the settlement of dues with these debtors.
ABC Legal Special Handling team is supported by our company with team of well qualified attorneys and legal experts; they study the feasibility of any legal action as a last resort, and provide effective legal support where necessary.
Skip TracingPeople who get into debt are likely to avoid payment, which may often mean changing their address, moving out of the city, and/or making other efforts not to be found.
ABC undertakes and executes Skip Tracing operations as & when deemed appropriate, when the task is to locate debtors who have moved out of the city, or whose whereabouts are unknown.
We understand that laws of country and a debtor who has moved out of city may not be subjected to the same obligations as in the UAE. In these cases, our sister concerns in other cities debt recovery is marked by our strong partnerships with several domestic repossession, collection & recovery agencies and law firms. These agencies are among the most respected in the country, and their services are directly reported to us, which means you will continue to receive the same care, timeliness, attention and unparalleled results.
Dependant on the circumstances, our teams can locate most of the Skip Tracing cases and enable amicable settlement.
Auto LoansWhen it comes to Auto loans, banks are often stuck with delinquencies and charge-offs despite being cautious when reviewing requests, conducting reference checks, studying employment histories and analyzing credit scores. To make it worse, vehicles are movable assets, and auto loan customers who fail to pay their dues often leave the city, move to other cities, or even attempt to sell their car.
ABC team is trained to trace and locate missing cars and hand them back to the bank. This service is available throughout the UAE. In special cases, our teams not only recover the overdue but also repossess the vehicle from customer.
We are experienced in coordinating the sale of the car at auctions or through other arrangements, and returning its current value to the bank while tracing the missing customer and collecting the rest of the outstanding loan.
In case of accidents involving an un-paid or partially paid car, we liaise with insurance companies to recover its full value as per policy, in order to return it to the bank.
When it comes to Auto Loan Collection, some of the services provided by ABC are:Soft Buckets Collection / Repossession
- Front End
- Mid Range
- Hardcore
This is conducted by a state-of-the-art call centre where the movement of cases and dropping resolutions are strongly controlled and reported to our clients.
Personal loans:Banks normally provide personal loans against securities, but when a customer fails to Pay back the loan; it becomes a difficult type of debt to collect - especially when the cost of collecting the debt is higher than the debt itself. Banks also choose not to put good money after bad, or incur additional costs to collect debts, choosing instead to outsource the process to a third party. If a bank has exhausted all of its procedures and remain unable to recover a loan, our experienced teams take over.
The process of recovering a personal loan involves different procedures such as:- ABC Debt Consultants will review the case and devise a roadmap.
- ABC Tracing Team traces and locates the debtor, who could be either in the country or abroad.
- ABC team of negotiators establishes contact with the debtor and negotiates settling their debts amicably by focusing on 'creative problem solving' without compromising the full benefits due to the bank.
- In the case of a debtor who has left the country, we coordinate with their relatives to collect the debt, and liaise with them until the amount is settled.
- Legal action is recourse, if necessary.
Our success rate in recovering personal loans on behalf of banks can be attributed to our expertise in negotiation and persuasion, and our specialized communication techniques that go beyond letters and phone calls.
In addition to Personal Loans, our collectors are specialized in handling all other banking debts such as over drafts, home loans, easy loans, and more.
When it comes to loan recovery, members of our teams wear many hats – they are problem solvers, trouble shooters, negotiators, communicators, investigators and strategists.
Corporate BankingThe process of recovering a corporate banking case involves studying its case history, analyzing its key elements, generating an action plan, and taking necessary actions to establish a schedule of repayment.
Our client portfolio includes banks and financial institutions. The special cases we handle on their behalf include debt collection related to shares and stocks dues, among others. We are qualified to represent these clients at police departments and in court, at all levels and through all stages of jurisdiction.
The Corporate Banking Department is supported by company. With its team of well qualified attorneys and legal experts, they study the feasibility of any legal action as a last resort, and provide effective legal support where necessary. Additional support is provided by our specialized Tracing Team who traces debtors whose whereabouts are not known, whether they are in the country or abroad.
Corporate Services – B2BABC provides collection services to both local and multinational companies, and work closely with them to provide timely and creative solutions to improve cash flow and reverse the negative impact of slow payments and credit flows.
Many companies offer credit facilities to other companies for competition and to gain market share. Sometimes, companies receiving such facilities default on their payments and if the creditor is unable to locate the owners, it is stuck with a bad loan.
ABC is highly successful in tracing these company owners with unknown domiciles. That’s why we guarantee a quick settlement of debts from debtors who often change their addresses, leave the city or use other methods to remain inaccessible.
ABC also enforces the court’s decisions by liquidating and attaching debtors’ assets and returns it to its rightful claimants.
Retail Commercial Debts – B2CLarge companies who provide their services or products to their consumers with credit facilities usually face cash flow problems with customers who fail to pay their dues on time. These companies would like their money to be recovered with minimum cost and hassle without jeopardizing their reputation in the market. Here, we provide and execute debt repossession, collection & recovery solutions in the most professional manner, ensuring both timely and effective recovery.
Our Field Collectors work hand-in-hand with the Tele-Collectors to visit debtors and collect payments, and deposit them in our clients’ accounts in a timely manner. They are also supported by our Legal Special Handling team and specialized Skip Tracing Team. We continue to achieve a high success ratio in locating debtors based on the skills of our professional skip tracers and our large database.
We follow an open channel of communication with clients and provide them with full assurance that their money are in safe hands. At the same time, we deal with their delinquent customers in the most professional manner so as to uphold our clients’ reputation.
Why ABC
ABC is a leading company of uae, headquartered in dubai with branch offices in al ain, jordon, syria, lebanon, egypt,india,pakistan search & repossession systems is a fully registered company that specializes in repossession, collecting outstanding debts on our clients' behalf effectively and efficiently.
ABC is handled by professionals who are experts in their respective fields. As such, our operations are broadly classified into specialized divisions that include- Local Tracing / Repossession.
- Skip Tracing / Repossession.
- Legal Special Handling.
- Soft Collection.
- Hardcore Collection.
- Write-off Collection.
- Auto Loan Collection.
- Field Collection.
- Tele-Collection.
The Corporate Collection division, our prime business unit, is segregated into separate Commercial and Banking sections.
All these divisions are further strengthened by internal support departments. ABC Quality Control Department maintains full quality control at every stage of the collection lifecycle, thereby ensuring that targeted results are achieved on time efficiently. On the other hand, ABC Internal Audit department ensures full compliance with all monetary procedures requested and required by clients.
Moreover, ABC Policy Department ensures continuous improvements on the policies and procedures of various collection functions - both to meet international best practices and to prepare the company for quality certifications.
Members of ABC team are multicultural, multilingual, well qualified, and highly specialized in their respective fields of operations.ABC debt collection centre is equipped with advanced technology and uses state-of- the-art collection software that covers all the vital call centre processes. We also deploy established best practices of the collection industry.
ABC is committed to operating with the highest standards of integrity, while preserving absolute confidentiality for our customers.
Mission statementTo provide world class debt repossession, collection & recovery services in order to recover our clients' bad debts before it reaches the write-off stage; achieving the highest recovery rate through amicable solutions with minimum hassle and comparatively low costs, and preserving our clients’ goodwill and our own reputation in the collection industry. We are committed to operating with the highest standards of integrity, while preserving absolute confidentiality.
VisionOur vision is to be recognized as the most reliable debt repossession, collection & Recovery Company in the market for all types of collection services, with special attention towards the banking and financing sectors. This vision is being achieved based on our strong values and principles.
Core Values- Achieving all our repossession, collection & recovery activities in strict compliance with local laws and best practices.
- Focusing on a 'creative problem solving' approach by educating debtors on best settlement solutions, without compromising our client’s benefits.
- Providing constant and consistent advice to debtors, in order to improve their relations with our clients.
- Executing repossession, collection & recovery services in the most professional manner, including adhering to confidentiality, protecting clients' rights, and collecting their full dues.
- Implementing and adhering to strict privacy policies that apply to all types of actions before, during, and after settlement.
Our success can be attributed to some of our inherent operations policies that rank among the best in the country.
All functions and procedures within our workflow are seamlessly integrated within each other, allowing us to achieve continuous improvement of the quality of repossession, collection & recovery services, to the highest standards.
Over the years, we have formulated relationships with professionals in other fields that allow us to recover the debts of our clients faster than anyone else. We constantly invite experts and consultants in the debt repossession, collection & recovery industry, seeking their feedback and recommendations.
Members of our staff are provided in-house training on a regular basis, as well as focused training on specific case handling. We form strategic alliances with external channel partners and lawyers for critical cases.
We guarantee an ethical and professional service, at all times.
History and operationsOnce a registered client has provided us with information on the debt, including supporting documents, the case is reviewed and the data is registered in our program, covering all stages and strategies of the repossession, collection & recovery process.
Our communication with debtors and clients include faxes, letters, emails, phone calls, SMS messages and field visits, and we make every effort to arrange payment amicably. In the process, we actively try to resolve any or all disputes and obtain clear commitments on resolution. If a debtor fails to cooperate in resolving the debt, or if the issue cannot be settled through conventional collection methods, we also engage in pre-legal and legal action towards full and final recovery.
With a current repossession, collection & recovery rate that is ranked among the highest in the industry, we continue to serve a wide range of clients in diverse fields of industry, commerce and business, especially those in the banking and finance sectors, to which our services remain invaluable.
Client communicationOur clients are kept informed and updated about the status of their specific case at all times.
As a fully accredited repossession, collection & recovery agency, we provide several approaches to the collection, recovery & repossession of delinquent debt. The repossession, collection & recovery alternatives offered are designed to meet the needs of different types of clients at different stages of recovery.
We cater to a wide range of clients that include individuals, banks, financial institutions, and corporate businesses - in industries that include oil and gas, real estate, hospitality, manufacturing, retail, and service. Our services are contracted both by multinationals who prefer to outsource their debt recovery to experts as well as small family-run local organizations with little or limited access to legal assistance.
In the last few years, we have built ourselves an unchallenged reputation in the debt repossession, collection & recovery industry, through consistent delivery of excellent service and performance. Most of our longstanding clients reward us with letters and certificates commending our meritorious performance, and for exceeding their expectations.
Key Competencies
- Achieving an extremely high success rate including completion of assignments where others have failed.
- Understanding the values of time and money, thereby working smarter not longer.
- Creating strategic alliances with external channel partners and lawyers for critical debtors.
- Offering diverse debt repossession, collection & recovery services including collecting debts and accounts receivables in all stages, for different sectors.
- Incorporating best Industry practices for repossession, collection & recovery debts.
Benefits
- Professional operational services, we assign one collection officer for our Client.
- Experienced debt repossession, collection & recovery Officers.
- Right aptitude.
- Focuses on domains.
- System approach.
- Experienced professionals in debt repossession, collection & recovery 24 hours assistance follows the right suit.
- Full Knowledge of local Laws.
- Right time approach strategy.
- Free Legal Opinion on Debt Issues.
ABC PERSONAL LOANS RESCHEDULING SERVICES helps in promoting the profits of our clients by strictly following their instruction and by applying our paramount professional expertise. With maintain very close & friendly relation with the Government Authorities to provide the economical, quickest & secure services to our clients in all fields i.e. we also have arm forces retired persons as our staff.
ABC is equipped to handle each client’s procurement according to the selected requirement complimented by service commitment.
ABC is extremely well versed in the operational aspects of collection, recovery, repossession & surveying; we pride our self to provide all legal type of bad dept recoveries / repossessions.
